Return and Refund Policy
Your dress is made specifically for you by an international leading designer bridal house, and not through a regular online boutique so, unfortunately, we cannot offer any refund. Fortunately, so far, this has not been a problem for any of our brides . If, before you order, you would like to see more photos of your design, we are happy to send you more images from our photoshoots and behind the scenes. you will get 100% satisfaction for quality and design, about alterations.
We make your dress according to the size the measurements you gave us matched. We highly recommend all our brides have their measurements professionally taken. Because each body is exceptional, you might find that going to a local alterations shop is an easy way to make the dress fit exactly how you like it to fit, particularly for tight-fitting dresses. The reason we can afford to keep our prices low is that we do not have the fittings other bridal stores have while we make the dresses. This practice works well for us because it works well for our brides; it’s less complicated, keeps time- and cost-demands low and gives us a good excuse to keep prices low. Win-win!
Direct sales to you through our online platform, no brokerage gaps, no complex and expensive array, and no store maintenance costs. In this way, we can give great wedding dresses, uncompromising quality and the same level of design but at an affordable price.